Domain Traceroute Instructions

How to Do a Traceroute to a Domain?

In many cases, you’ll need to see a traceroute from your computer to your domain in order to diagnose connection and other problems. To run a traceroute from your machine, follow the instructions below.

Troubleshooting E-mail Problems

Troubleshooting E-mail Problems

Check your Configuration The first thing to do is verify that you have configured your e-mail client correctly. At the very least, make sure that you have your POP (Incoming) Mail Server set to yourdomain.com (where yourdomain.com is your actual domain name.) Do not prefix your domain name with http://, www.,mail., pop3. or any other prefix. Also verify that your username and password have been entered correctly. […]

Protect your Domain Registration

Protect your Domain Registration

We often get frantic support calls like, “HELP! My web site is completely down!!!” We do a little checking and discover that the web site’s fine, but the problem is that the domain name registration has expired, so the registration agency has disabled the nameserver lookup. In some cases, the registration expired so long ago […]

How to Reduce Spam?

How to Reduce Spam?

Unfortunately, it appears that the problem of spam is here to stay. As if that thought’s not bad enough, the volume and the offensive nature of this questionable practice seems to be increasing at an exponential rate. We receive a lot of questions about this problem and its solution. The short answer is that there […]