Password Changes

Password Changes

Password Manager

You can also change all of the passwords associated with your account and its users from the Password Manager section of your PlusMailcontrol panel:

  1. Select “Password Manager” from the left navigation bar.
  2. Check the radio button next to the user whose password you want to change, enter and confirm your desired new password in the appropriate fields, then click the “Password Change” button.
  3. Allow 10 to 15 minutes for the password change to take effect.

POP/FTP/Telnet Password Changes with WebControl

You can change the password for any POP, POP/FTP, or POP/FTP/Telnet login using your PlusMail WebControl Panel’s User Manager feature. Just check the appropriate userid/login, enter the desired new password, and then click “Change Password.”


Click on the User Manager button from your main control panel page to get to the following input screen.

Primary POP/FTP/Telnet Login via Telnet

Use this method to change your primary account login (

  1. Telnet to your account and log in with your username and current password;
  2. At the Unix prompt, type: passwd
  3. You will be prompted to enter your current password. Type it in and then hit .
  4. After you successfully type in your password, you will be prompted to type in your new password. Type it, then hit enter again. Then it will ask you to confirm your new password.


charon:~$ passwd
Changing password for hostingmanual
Old Password: {enter your current password}
Enter the new password (minimum of 5 characters) Please use a combination of upper and lower case letters and numbers.
New Password: {type your new password}
Re-enter new password: {retype new password}

Note that your passwords will not display as you type them in.

Changing Your WebControl Login and Password

The login and password for your WebControl panel are initially set to the same values as your primary account login and password. However, they do not have to be the same, and they are completely independent of each other.

Instructions for changing your WebControl password from the control panel are available HERE.

To change your WebControl login and password from within telnet, locate the file named plusmail_pass in your account’s root directory (the first directory you’re in when you initially log in via telnet or FTP.) Delete the plusmail_pass file, then immediately point your browser to your WebControl Panel – you’ll be asked to enter a new login and password. The new login and password can be anything you want.

To delete the password file from telnet, type the following command at the Unix prompt:

rm plusmail_pass

To delete from FTP, just use your FTP client’s “delete file” function.